Clocky Troubleshooting
Hello,
We have found it is best to use an American brand of Lithium batteries because of size variations with other brands. Are you using new lit...
Fri, Dec 11, 2015 at 4:22 PM
Hello,
You can set your snooze time to zero minutes. Please follow these steps to set your snooze time:
Press the 'a' button t...
Fri, Dec 11, 2015 at 4:24 PM
Hello,
All Clockys have the same software that allows them to have either a 12 or 24 hour clock. To start 24 hour clock, you must press and hold the ...
Fri, Dec 11, 2015 at 4:25 PM
We would just ask them for their battery door to confirm it is not counterfeit.It looks like we are going to have to send a replacement so go ahead....
Fri, Dec 11, 2015 at 4:26 PM
Hello,
Please can you check what number the snooze time is set to - if it’s 0 it will run right when the alarm sounds, if not then snooze has to be pr...
Fri, Dec 11, 2015 at 4:27 PM
Hello,
The wheels are not loose. They are engineered that way so that there is give when the unit falls to the floor.
Thanks,
Fri, Dec 11, 2015 at 4:34 PM
Hello,
It rolls around for a minute but then beeps for an additional 9.
Thanks,
Fri, Dec 11, 2015 at 4:35 PM